FAQ
Straight answers about running a team apparel fundraiser on Swag31.
By Swag31 team · Updated
Swag31 is a fundraising platform for school and club sports teams of any sport. A team launches its own custom apparel store, athletes share their player links, supporters buy gear, and the team keeps a share of every sale.
It costs $0 to start. Each team pays a Season Pass: $89 if paid by card up front, or $99 taken from the team's first sales. If the team sells nothing under the first-sales option, it owes nothing. Swag31 also takes a 5% platform fee on each item's price, and the real print, shipping and card-processing costs of each order are covered from the sale.
The team keeps what is left of a sale after the print cost, the shipping the buyer paid, card processing and Swag31's 5% platform fee (and, under the from-first-sales option, the unpaid part of the Season Pass). The Pricing page shows a worked example for a $38 tee using the same calculation checkout uses.
No. Every item is printed only after someone orders it and is shipped straight to the buyer, so there are no boxes to order, store or hand out.
Any team sport or club. Swag31 is not tied to one sport: a team picks its colours, adds its logo and artwork, and sells its own apparel.
Coaches and team admins create gear with the AI design studio or by uploading their own art. Athletes can make their own designs too, and a coach or team admin approves a design before it goes on sale.
Each athlete on the roster can claim a player page with a personal share link. Purchases made through that link are credited to the athlete's fundraising total, and a leaderboard shows who is raising the most.
Teams are paid through their own Stripe account, connected during setup. Stripe handles identity verification, payout scheduling and tax reporting for that account.
Orders are made by a print-on-demand partner and shipped directly to the buyer. Buyers pay shipping at checkout, get an order confirmation email right away and a shipping update with tracking once it ships.
Contact support@swag31.com with the order number and a photo. A misprinted, damaged or materially different item is reprinted or refunded. Because every item is made to order, wrong-size and change-of-mind orders cannot be refunded.
The team chooses. A store can have a start and end date, and if none is set it stays open. A Season Pass covers about 12 months (365 days) from activation.
A player page is reachable by its link, and search engines are asked not to list it. Many athletes are minors, so Swag31's Terms require a parent or guardian's consent before a minor claims a profile or appears on a roster.
It costs $0 to start. You only pay the Season Pass if your team sells.
Create your team storeQuestions about any of this? Reach us at support@swag31.com.